Integration

Companies flourish when all the partners in the productive chain are flourishing.

Production and integrated logistics

Efficient and strategically located operational centers guarantee Tigre coverage to meet the demand from all sectional markets of Brazil. Tigre quality and technology are also present in Bolivia, Chile, Paraguay and Argentina production units. Exportation takes Tigre solutions as far as the major Latin American, North American and European countries. A world benchmark in information technology, Tigre´s integrated management model, with a focus on segmentation, reaches all links in the productive chain. This means the right solution at the right time for each channel.



Tigre it is a world benchmark in integrated production and logistics.

Services available 32 hours a day


Commercial partnerships

More than 50 thousand outlet points rely on support from the field team and from exclusive services call centers plus the Internet, making sure that all commercial relationships are monitored.

Professionals

Designers, engineers, architects and installers receive full support from our field technical support team, besides relying on the support service via telephone and the Internet.

Builders and contractors

Receive specialized field assistance and via telephone and the Internet. They have access to financing options, troubleshooting assistance, are updated about releases, and are ensured quicker product replacement, preventive technical support and training.

Consumers

In addition to technical support via telephone and the Internet, they rely on the exclusive Tigre Quick Solution program, which includes accredited and qualified associates to respond to any assistance request in all major Brazilian cities no later than two hours after the call.

Support is available to consumers and associates 32 hours a day: 8 hours in the field or via telephone and 24 hours through the internet.

Leadership in innovation

Innovation is Tigre´s key to leadership.Tigre´s secret is trying to understand and anticipate the consumer´s needs by developing solutions that will improve the constructive processes, thereby guaranteeing the effectiveness and the durability of the systems. The innovation process permeates all environments in the organization through a research and development policy focused on providing complete solutions in all corporate operation segments. To ensure corporate state-of the-art management, processes and system technology, the company has entered collaborative partnerships with universities, research institutions and suppliers both in Brazil and abroad.

Innovation is the result of corporate culture and a research and development structure. This makes the difference when adding value to the consumer.

Tigre University

Knowledge is the only sustainable competitive differential in the long run. Aware of this challenge, the company maintains Tigre University, an innovative knowledge management model that enables never ending interactions with the market, seeking to understand, meet and anticipate consumer´s expectations. Tigre pioneered the use of technologies that enable us to qualify and strengthen relationships with the employees and the major partners at the same time. By applying cutting-edge remote interactive communication resources, our training programs reach thousands of professionals in more than 110 remote locations everyday. By valuing the knowledge and the attitude of all the people involved in the business, Tigre creates the conditions for its own growth today and future development.

Knowledge is Tigre´s competitive differential to build leadership.