Queries
When did the Tigre University arise?
The Tigre University was created in 2001. It is an efficacious instrument to handle the learning demands of the company, as it contributes to the professional qualification and integration of the internal and external agents of Tigre.
What are the main objectives of the Tigre University?
Transforming knowledge into competences of the company and its partners in innovating solutions, which provide benefits for consumers, customers, partners and collaborators. The Tigre University also aims to promote continuous learning and align individual action with the company strategy.
What programs are offered by the Tigre University?
Tigre World: An innovating program of professional capacitation and relationship intended for hydraulic installers, sales clerks of retail stores of building materials and owners of resales of this segment. Instructors of Tigre personally interact with these types of public.
Sales Qualification Program (PQV): it capacitates the sales teams, promoting the personal and professional development of these collaborators. It is transmitted via satellite to several points of the Country and allows long-distance interaction.
Competitive Examination Building Results: it encourages reporting the most relevant experiences in the professional area, highlighting those which add new knowledge to the collaborator, the other agents involved and Tigre itself. The essence of this examination consists of leading the collaborators to a constant learning, adding and sharing knowledge with their professional colleagues and the building market.
Tigre Portal: it gathers together specific contents for professionals, consumers and students, contributing to the professional development of the different market agents.
How is the functioning of the activities of the Tigre University defined related to the organization of the programs?
The Tigre University offers programs to both internal and external types of public, namely:
• Internal public: Sales Qualification Program (PQV); Competitive Examination Building Results.
• External public: Tigre World; Tigre University Award; Tigre Portal.
One of the objectives of these actions is to share knowledge in order to offer better attendance to the consumer, and obtain better results in the value chain.
The methodologies applied are constructivism and collaborativism.
W hat types of course are offered?
The Tigre University offers both virtual courses and those requiring the physical presence of the student. For the collaborators all the courses given are online.
What online courses does the company have today in the Tigre University?
• Behavioral area: leadership; management of time; entrepreneur attitude; negotiation; people management.
• Sales area: negotiation, sales techniques, portfolio of products and systems; attendance to the customer; interpersonal relationship.
• Marketing area: marketing plan; market analysis; market research; business strategy.
• Professional capacitation of hydraulic installers, sales clerks and building retail managers.
online courses does the company have today in the Tigre University?
How does the management of the Tigre University function?
The Tigre University is linked to the Human Development area, with a center in several areas of the company. The corporate manager of Human Development is responsible for the management. A team of instructors of the company itself prepares the contents of the programs, and possibly contracts professionals specialized in determined subjects.
Who are the instructors of the Tigre University?
The teaching body is formed of managers; professionals of the company who become instructors; consultants; teachers; partners.
In which area(s) inb the company is the Corporate Education applied?
The Corporate Education is intended for all the areas of the company, with precise or regular actions in the technical or sales areas. An example is the Sales Qualification Program, which is regular and aimed at capacitating the sales team in the company.
What types of public have access to the Tigre University?
Internal (all the collaborators) and external (building retail managers, salespersons and hydraulic installers). Shortly, other types of public will have access to the Tigre University (UT), such as engineers, architects and students.
Do the Corporate Education programs use the knowledge built by the woekr in his/her professional duties?
Yes, e.g.: the Building Results Program encourages the development of cases in which the professionals share the best practices in the professional area, emphasizing the ones which add new knowledge to the collaborator, the other agents involved and Tigre. Another example is the Sales Qualification Program, which provides direct participation of the professionals in developing and presenting the contents.
What are the prerequisites to take part in the Corporate Education programs?
For some internal types of public participation is indispensable, such as the sales force team which participates and interacts periodically in the Sales Qualification Program (PQV).
Is there any selection of the collaborators or areas of the company to participate in the Tigre University?
No.
Is there any cost to participate in the courses offered by the UT?
No. The participation of the collaborators and external public is entirely free.
How does the company evaluate the professional qualification of the employees undertaking the corporate education programs?
By means of knowledge assessment questionnaires applied after the transmission of the Tigre World and Sales Qualification Program.
How does the collaborator assess himself/herself upon concluding the programs of the Tigre University?
The Tigre professional has access to his/her indicators of learning and performance.
How does the certification occur at the end of the course?
Only the external public receives certification after concluding all the course and approval of the assessment questionnaire, provided that the average exceeds 7.0.
Is there any difference between the courses of Corporate Education and the training / development programs?
Yes, there is. The training and development programs are more concerned with knowledge of a technical nature, centered on the individual and without a clear link as to their application. Whereas the Corporate Education programs go deeper into the specific knowledge of each business; they consider the organizational learning – management of knowledge; there is a much clearer focus on applying the knowledge to generate results.
What learning objectives does the Tigre University deal with in an efficacious manner?
Transforming knowledge and competences of the company and partners into innovating solutions which provide a better quality of life for the consumer and better results for the agents of the value chain.